Crystal Kennedy

Vice President Clinic Operations

Over 25 years of service

Crystal Kennedy  is the Vice President of Operations. She is a hometown girl from right here in Mountain Grove.  

She has over 25 years of hands-on experience, Crystal Kennedy plays a pivotal role in overseeing the day-to-day operations of our organization. As Vice President of Operations, she ensures that processes are efficient, effective, and aligned with long-term strategic goals. Her leadership spans multiple departments, with a specialized focus on managing Medicare and Medicaid patient accounts—ensuring compliance, accuracy, and timely service delivery.

In her dual role as IT Coordinator, Crystal also maintains and supports the organization’s technology infrastructure, including computer systems and telecom networks. Her work keeps vital systems running smoothly and securely, ensuring our team stays connected and productive.

Crystal’s path has been shaped by real-world experience, self-education, and a deep commitment to problem-solving. Known for her practical, adaptable approach, she focuses on finding solutions that benefit both the team and the individuals we serve.

Outside of work, Crystal enjoys spending time outdoors—camping, floating, and side-by-side riding—as well as antiquing, restoring vintage items, and, most importantly, cherishing time with her children and grandchildren.

Looking ahead, Crystal is committed to continually improving operational systems, staying up to date on evolving healthcare regulations and technologies, and supporting the growth of the organization. She is also passionate about mentoring the next generation, sharing the skills and values that have defined her career.